Director of Operations responsible for all operational functions including supply chain and logistics. Leading development of new operational capabilities aligned with company strategy.
About the role
- Team Manager for Global Mobility & Compensation managing HR operations and compliance across countries. Lead daily delivery of employee services and ensure stakeholder satisfaction.
Responsibilities
- Lead daily delivery of Global Mobility and Compensation & Performance administration services across assigned markets, ensuring compliance with SLAs, KPIs, and internal standards.
- Oversee operational performance, monitor service quality, and address delivery gaps.
- Act as a key point of contact for P&C and business stakeholders, resolving operational issues and ensuring service satisfaction.
- Collaborate cross-functionally with Payroll, P&C Operations teams, and Global Process Owners to ensure aligned and seamless service delivery.
- Ensure effective use and governance of HR systems (SAP SuccessFactors, ServiceNow or equivalent), maintaining high data quality standards.
- Drive process standardization, documentation updates, and continuous improvement initiatives.
- Lead, coach, and develop the team, ensuring effective workload allocation and a high-performing, service-oriented culture.
- Ensure adherence to labour law, immigration regulations, data protection standards, and internal controls; manage escalations and support resolution of complex cases.
Requirements
- 5+ years of experience in HR Operations, Global Mobility, or Compensation & Benefits
- Experience managing employee lifecycle-related services in a regional or global shared services environment
- Previous experience in a team leader or managerial role within operational HR services
- Experience working in multi-country environments with strong compliance and governance focus
- Proven track record in process improvement and service optimization.
Benefits
- Private medical care
- Life insurance package
- Sports card
- Hybrid working model
- International and inclusive work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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