Operations Manager handling end - to - end CTC processes with minimum supervision. Managing a team and ensuring timely execution in a high - performance environment.
About the role
- Coordenador de Planejamento e Operações no Brasil para a Capco, coordenando recursos e garantindo eficiência em processos operacionais em ambiente híbrido.
Responsibilities
- Coordinate the Operations team, contributing to organization, prioritization and development of analysts and assistants.
- Serve as the focal point for Operations and Resource Management, coordinating resource allocation activities, bench management, capacity planning and liaising with Recruitment.
- Organize and ensure execution of the area's main routines, including monitoring forecast deviations and defining action plans.
- Coordinate and prepare recurring agendas with stakeholders, ensuring the quality and consistency of information presented.
- Support Project Managers on resourcing, forecasting and billing matters, ensuring process alignment and flow.
- Ensure the quality and currency of information in the company’s systems.
- Monitor staff productivity and propose actions to optimize allocation and reduce idle time.
- Consolidate and analyze operational data (pipeline, backlog, revenue, headcount), generating insights for decision-making.
- Identify opportunities for process improvement, standardization and automation to drive greater efficiency and scalability.
Requirements
- Previous experience in Operations, Resource Management or related areas.
- Experience coordinating activities or providing indirect leadership to teams.
- Strong analytical skills and experience managing data and performance indicators.
- Advanced Excel skills; knowledge of PowerApps or automation tools is desirable.
- Advanced English.
Benefits
- At Capco we promote an inclusive culture. We value diversity in all its expressions.
- We collectively engage in a variety of inclusion and social responsibility initiatives through internal committees run by our employee community, such as groups for Women, People with Disabilities, Black Professionals, LGBTQIAPN+, Parenting, Generations, and others.
- Our opportunities are designed for everyone!
- #LifeAtCapco
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Data Operations Specialist at Brilliant Harvest transforming documents and data into meaningful information. Supporting data workflows and coordinating with third - party annotation partners in a hybrid role.
User Operations Specialist providing support for internal teams and external customers at Harvey. Engaging with users to address inquiries and streamline support processes in a fast - paced environment.
IS Operations Specialist managing invoice processing, vendor onboarding, and asset record maintenance for Columbus McKinnon. Supporting operational efficiency and budget tracking in a technology - driven environment.
VP of IT Operations driving ecommerce growth using advanced technology at Pattern. Leading IT strategy, cybersecurity compliance, and operational excellence for a fast - growing company.
Auxiliar de Operações supporting brokers in daily tasks and client communication at Lojacorr. Join a respected insurance platform known for innovation and support in Brazil.
Junior Operations Analyst managing partner relations and operations post - sales at Vertem. Engaging with partners and supporting operational excellence across teams.
Operations Officer managing client onboarding and transactions within the Digital Banking group at Equitable Bank. Delivering high customer service and operational excellence within a fintech environment.
Warehouse Operations Supervisor managing daily operations at GXO Logistics, providing leadership to warehouse teams and ensuring quality service. Seeking candidates with experience in logistics and supervisory roles.
Supervisor, Supply Chain Operations at GXO managing daily warehouse operations and staff training. Ensuring customer service quality and operational efficiency in a competitive logistics environment.