VP of IT Operations driving ecommerce growth using advanced technology at Pattern. Leading IT strategy, cybersecurity compliance, and operational excellence for a fast-growing company.
Responsibilities
Own the end-to-end IT operations strategy, encompassing service desk, systems engineering, network administration, and global facilities technology teams.
Drive aggressive IT cost management and budget optimization through expert vendor negotiations and contract lifecycle management.
Direct high-impact facilities technology initiatives, including physical security systems, AV/collaboration infrastructure, and corporate office build-outs.
Partner closely with cybersecurity leadership to enforce identity management, compliance, and incident response planning across the enterprise.
Collaborate with executive leadership in HR, Finance, and Operations to align all technology initiatives with core business objectives.
Oversee the global IT procurement and asset lifecycle management programs to ensure hardware efficiency at scale.
Requirements
10+ years of progressive IT leadership experience, featuring a "Data Fanatic" approach to managing IT budgets and identifying financial waste.
A proven track record of managing multi-tiered, global IT teams including service desk and network engineering functions.
Exceptional expertise in vendor management and contract optimization for core SaaS platforms, ITSM tools, and network infrastructure.
Direct experience overseeing facilities technology, such as access control and physical security systems, during rapid company scaling.
A "Team of Doers" mentality with a history of building clear career paths and retaining top-tier engineering talent.
Strong background in enterprise platform administration and the ability to partner effectively on cybersecurity compliance.
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