Hybrid Manager – Regional Consumer Prepaid Operations, Commercial Operations

at MTN Uganda

• Job title: Manager – Regional Consumer Prepaid Operations, Commercial Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Polokwane, South Africa

About the role

• Manager executing prepaid segment strategies in South Africa. Focus on relationship management, sales execution, and compliance across the prepaid segment.

Responsibilities

• Drive and ensure execution of regional Prepaid sales strategies and outputs in line with the overall consumer segment goals.
• This includes strengthening customer segmentation strategy by integrating on-the-ground insights into customer needs, providing valuable feedback to the Regional SM and Marketing Managers.
• Implement tactical sales plans to address growth opportunities.
• Provide input as well as executes on the localisation of the cluster’s/ region’s Corporate Social Investment (CSI) plan.
• Ensure regional area segment alignment with national strategies, governance, and risk management frameworks.
• Lead a team to effectively execute on consumer prepaid segment sales strategies, driving performance through sales output execution and impact in trade.
• Execute on effective management of smart regionalisation by identifying appropriate regional distributors with a specific focus on postpaid, and Residential distribution.
• Monitor and optimise distributor performance to ensure delivery of targets.
• Build and sustain local distributor relationships to enhance market development.
• Oversee the indirect and direct trade function (inclusive of FMS) to ensure optimal in-trade presence and visibility of MTN products and services.
• Collaborates with Regional Network Team to ensure network availability and performance in the region/ sub-region.
• Manage interlocks between the region/ sub-region & central key account teams for partner management.
• Implement initiatives arising from Governance forums in Commercial Operations to drive channel innovation, data-driven decisionmaking, and enhance operational efficiency.

Requirements

• 4-year tertiary qualification in relevant or related field
• Min 5 years of relevant work experience in sales and distribution within a prepaid segment, preferably in telecommunications.
• Proven track record in managing local distributors and driving sales output.
• Experience in market development and trade visibility strategies.
• Strong background in compliance and governance frameworks.
• Worked across diverse cultures and geographies advantageous

Benefits

• To execute on and drive prepaid segment performance across the assigned geography, ensuring revenue generation, market development, and alignment with central strategies.
• The role focuses on relationship management with local distributors, sales output execution, compliance, and governance within the prepaid segment, ensuring visibility and impact in trade.