Manager executing prepaid segment strategies in South Africa. Focus on relationship management, sales execution, and compliance across the prepaid segment.
DL
Hybrid Mid/Senior Performance and Capacity Analyst – Strategic Operations
Posted 5 days ago
About the role
- Analista de Performance & Capacity at DMS Logistics managing capacity planning and performance monitoring. Focused on optimizing operational processes and reducing costs.
Responsibilities
- Capacity and Sizing Management: develop capacity planning models (headcount), define standard execution times, and produce demand forecasts in collaboration with the Commercial/Sales team;
- Performance Monitoring: track SLAs and KPIs, act as an operational control tower, and prepare performance reports at team and individual levels;
- Optimization and Cost Analysis: calculate cost per process, analyze overtime, and propose task redistribution to reduce costs and improve team utilization.
Requirements
- Bachelor's degree in Business Administration, Foreign Trade, International Relations, or related fields;
- Intermediate to Advanced English — will be tested;
- Knowledge of applied statistics (means, standard deviations, distributions);
- Proficiency in Excel/Google Sheets for modeling and projections;
- Knowledge of freight forwarding/agency workflows — desirable.
Benefits
- Hybrid work model;
- Bonus;
- Expense allowance;
- Health insurance, including coverage for children aged 0 to 18;
- Extended maternity/paternity leave;
- University partnerships/tuition agreements;
- Gym membership benefit;
- Childcare assistance;
- Birthday day off.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Field Operations Manager leading training delivery teams and improving operational efficiency at Ford. Overseeing operations of training centers and driving innovative solutions for technician readiness.
Information Management Consultant supporting the onboarding and maintenance of investment performance data at Bank of America. Leading resolution of complex financial data issues and quality assurance.
Data Operations Analyst ensuring accuracy of AI - powered workflows in financial operations. Collaborating with product managers and engineers to improve data processes and operational efficiency.
Operations Specialist managing day - to - day operations processes for UK business at Moneyfarm. Supporting KYC, AML checks, customer reporting, and internal stakeholders' queries.
Production Operations Executive overseeing production timelines from order to delivery. Collaborating with teams and vendors at Love, Bonito for fashion operations.
Senior Analyst supporting commercial teams and leading strategic initiatives for TMTT. Providing analyses and driving adoption of new tools to support business growth.
Cloud Operations Partner managing public cloud private offers across major cloud marketplaces at F5. Collaborating with sales, finance, legal, and partner teams to ensure accurate execution.
Operations and Monitoring Analyst at Kyndryl ensuring stability for batch processes. Collaborating with teams to manage monitoring and incident response and contributing to continuous improvement.
Lead operations and construction for biomethane assets at Axpo Group, ensuring project delivery and operational excellence. Focused on sustainability and innovation in the energy sector.