Commercial Operations Manager leading software sales planning processes across APAC regions for global technology leader Rockwell Automation. Driving strategy, forecasting, and partner collaboration to enhance sales performance.
Responsibilities
Lead and improve software sales planning processes: account tiering, territory optimization, capacity modeling, and account assignments.
Guide target account selection and segmentation strategies in collaboration with sales and marketing.
Lead the regional forecasting process, partnering with Sales Leadership and Finance to ensure accuracy and accountability.
Champion the use of an outcome-based sales methodology across the region.
Manage the calendar and schedule of critical business processes and meetings, including Quarterly Business Reviews (QBRs), Forecast Reviews, Quarter Close sessions, and other operational checkpoints.
Help ensure all orders are promptly booked, collaborating with Sales, Deal Desk, and Order Management teams.
Monitor and improve sales process hygiene, pipeline health, and forecasting accuracy through proactive insights and reporting.
Partner with regional Commercial Operations to ensure seamless rollout of global programs, tools, and systems.
Facilitate quarterly business reviews and performance assessments with regional leadership.
Use global deliverables and best practices to reduce duplication and enhance regional capacity.
Collaborate with the Data & Analytics team to develop dashboards and reports that support strategic decision-making.
Implement process improvements to enhance efficiency and scalability.
Be a regional expert in CRM (e.g., Salesforce) and planning tools (e.g., Anaplan), ensuring data integrity and user adoption.
Requirements
Bachelor's degree in Business, Engineering, or related field
10+ years of experience in sales operations, sales planning, or a related strategic role
Experience balancing strategy creation with hands-on execution
Experience summarizing complex data into applicable insights
Experience in partner's management
Experience with change management frameworks and driving adoption across global teams
Collaborative and, with experience working across matrixed organizations.
Benefits
Comprehensive mindfulness programs with a premium membership to Calm
Employee Assistance Program
Personalized wellbeing programs through our OnTrack program
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