Marketplace Customer Service Specialist providing support for online marketplaces like Amazon, eBay, and Walmart. Navigating platform policies and ensuring customer satisfaction through exceptional service and problem resolution.
About the role
- Talent Manager developing business and recruiting for client administrative roles at Robert Half. Engaging with clients and candidates to ensure successful placements and customer satisfaction.
Responsibilities
- negotiating and developing business with new and current clients
- market services via telephone, video, and conducting in-person meetings
- recruiting, interviewing, and matching highly skilled administrative and customer support professionals
- managing ongoing engagements to deliver customer service to clients and candidates
- providing ongoing communication and career guidance to candidates
- participating in local trade association and networking events
Requirements
- BA/BS degree preferred
- 1+ years administrative or customer support experience preferred
- 2+ years’ experience with Business Development in a Metrics Driven environment
- Success in developing new business in a multi‐call, multi‐decision maker environment
- Prior success marketing to and closing top level decision makers at small/medium sized businesses
- Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
- Knowledge and familiarity with administrative and customer support department operations
- Positive attitude and engaging businesslike approach
Benefits
- group health insurance benefits (medical, vision, dental)
- flexible spending and health savings accounts
- life and accident insurance
- adoption, surrogacy and fertility assistance
- paid parental leave of up to 6 weeks
- short/long term disability
- paid time off for vacation, personal needs, and sick time
- amount of Choice Time Off (CTO) varies based on years of service
- up to 17 days of CTO per calendar year
- up to 11 paid holidays per calendar year
- opportunity to contribute to company 401(k) savings and investment plan with employer match
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