Customer Care Associate responsible for order management and customer inquiries for Fluke's services in Poland. Requires teamwork with various internal departments to ensure customer satisfaction and logistics flow.
RK
Hybrid Head of Private & Commercial Sales – Customer Service
Posted 3 weeks ago
About the role
- Leitung Vertrieb & Kundenbetreuung mit strategischer und operativer Verantwortung für Privat- und Gewerbekunden. Führung des Teams und Sicherstellung von Umsatz- und Servicezielen.
Responsibilities
- Strategic and operational responsibility for all activities in the private and commercial customer segments
- Professional and disciplinary leadership of employees
- Overall responsibility for the private and commercial customer segment
- Ensuring revenue, sales and service targets are met
- Excellent customer care and high service quality
- Integrated sales management and campaign management
- Target-group oriented promotion and communication strategy
Requirements
- Several years of leadership experience in sales within the energy sector
- Solid experience marketing products to private and commercial customers
- Knowledge of multichannel sales and campaign management
- Ability to lead teams through change processes
- Structured way of working and strong prioritization skills
Benefits
- Permanent employment contract
- Flexible, tailored working models
- 30 days of vacation + 3 additional days off (Shrove Tuesday, Christmas Eve, New Year's Eve)
- Modern work environment with high-quality hardware and software
- Positive and supportive corporate culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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