Customer Service Representative for an international electronics company in Germany. Responsibilities include managing customer service tasks and ensuring customer satisfaction in a hybrid work environment.
About the role
- Application Support Specialist in IT for energy market, optimizing data analysis workflows and supporting internal partners. Seeking motivated team players with a strong tech background and German fluency.
Responsibilities
- Support a wide range of tasks to ensure smooth operations and efficient workflows
- Create and optimize SQL scripts and database queries
- Develop and enhance application-specific solutions for data analysis and processing to optimally support our processes
- Handle written communication and occasional phone inquiries from market partners
- Regularly collaborate with internal departments across all business areas to achieve shared goals
- Gain comprehensive insight into all sales processes of a leading energy provider and develop expertise in this field
Requirements
- Strong technical background and excellent communication skills
- Pronounced affinity for IT: you are passionate about IT systems and their development
- Basic understanding of key processes in the energy market is an advantage
- Analytical thinking and effective problem-solving skills
- Enthusiasm for tackling complex tasks and finding innovative approaches
- Ideally, experience with SAP and database management (SQL)
- Fluent German, both written and spoken
- High willingness to learn and a desire for professional and personal development
Benefits
- Hybrid working – work from home or from our offices
- Additional health insurance, including dental care
- Up to 26 days of paid annual leave
- Food vouchers
- Team-building activities and special regiocom events
- A pleasant, highly collegial and technologically modern working environment
- Appropriate and ongoing personal development through training
- Competitive compensation based on individual skills and a package of social benefits
- Opportunity to work on long-term, exciting projects
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Customer Service Representative responsible for handling inquiries and resolving issues at LoadUp. Engage via phone, text, chat, and email in a fast - paced environment.
Senior Campaign Account Support Specialist leading print intake and fulfillment for consumer and HCP programs. Manage operations, direct mail, brand initiatives, and vendor relations in a supportive culture.
Senior Campaign Account Support Specialist leading DM, DTP, DTR programs, coaching account managers. Managing operational workstreams for biopharma clients at Amplity.
Customer Service Representative at Bonfe creating exceptional customer experiences using a top - notch system. Handling inbound and outbound calls to deliver meaningful interactions in a family - driven company.
VP - Customer Experience & Research leading Payments customer experience strategy at U.S. Bank. Collaborating to translate insights into meaningful improvements across product and customer experience.
Talent Manager responsible for developing business with clients in administrative and customer support sectors. Recruiting skilled professionals and managing client relations for successful engagements.
Customer Care Team Leader responsible for complaint resolution for SMB customers in Slovakia. Leading a team, improving customer experience, and maintaining ISO standards.
Support role in customer hotline and software assistance at GRÜN Software Group. Engaging with customers and providing reliable software support in a team - oriented environment.
Support representative assisting customers with their software solutions at GRÜN Software Group. Responsibilities include installation, troubleshooting, and customer support in Endingen.