Training Specialist designing tailored training curriculum and materials for Customer Services and Payroll. Delivering training and ensuring compliance with industry best practices in customer service and payroll operations.
About the role
- Learning & Talent Development Lead coordinating LMS operations and training module design at RB Global. Focusing on organizational support through innovative learning solutions and project management.
Responsibilities
- Assist the Learning Management System (LMS) operational and the Training Department
- Plan, Design, Build, Test & Launch of learning modules
- Maintenance of current training programs
- Oversight of the learning management system
- Managing the development process for new projects to meet the growing needs of the organization
- Lead projects within the Training & Learning Development team in design, development
- Manage procurement and distribution of training projects to support pilots, rollouts, and operational goals
- Develop and maintain project priorities and timelines in alignment with operational needs
- Provide analysis, technical and experienced recommendations in all relevant areas
- Possess an understanding of organization and operational practices and ability to develop and design scalable training to support
- Collect and monitor data to support training objectives
- Develop high-quality presentations and reports
- Research and test new training technology platforms
- Propose innovative learning solutions to solve business needs
- Ensure functionality and framework of LMS support goals and program needs
- Stay abreast of organizational strategy, performance and challenges
- Other duties as assigned per business needs
Requirements
- 2-3 years of instructional system design experience
- Knowledge and experience in adult learning
- Experience with eLearning authoring tools
- Extremely detail-oriented, organized, methodical, quality-conscious, and customer-centric, with a reputation for superb follow-through.
- Ability to learn quickly and work in a fast-paced environment.
- Excellent oral and written communication skills.
- Excellent customer service and collaboration skills.
- Ability to work independently and within a team environment.
- Ability to work within project timelines, establish priorities, and meet milestones and deliverables.
- Practice and promote teamwork at all times. Set a good personal example of attitude and performance.
- Must be innovative, results/detail-oriented, and a team player.
- Travel up to 15% of the time
Benefits
- Medical, dental, vision, and basic life insurances
- 401k plan with 100% match for the first 4% contributed
- 15 days of PTO each year
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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