Sales/Purchasing Support Specialist joining Prinova's commercial team to support order processing and customer coordination. Collaborating with various teams in a fast - paced environment.
About the role
- Customer Service Representative managing inquiries and support for Resinex's international customer base. Collaborating with sales and logistics teams in a dynamic environment.
Responsibilities
- Provide high quality customer service by ensuring fulfilment, promptly addressing customer inquiries, resolving or escalating complaints, and providing ongoing support to ensure high level customer satisfaction.
- Monitor order status and coordinate with logistics to ensure timely delivery.
- Work closely with sales representatives and warehouse teams to align on customer needs.
- Use commercial tools and systems for routine/administrative tasks independently such as entering customer data.
- Ensure the quality of the data and troubleshoot issues when needed to enable effective customer retention and business development activities.
- Proactively ensures own understanding of product features and benefits.
Requirements
- Experience in B2B customer service, ideally in plastics or related industrial sectors. Basic knowledge of material properties (plastics, additives, compounding...).
- You enjoy communicating in English and Spanish, and enjoy working with people from different backgrounds, both nationally and internationally.
- Analytical thinking and results-oriented mindset. You identify challenges early and address them pragmatically and empathetically, whether within your team or advising employees and managers.
- Demonstrates excellent organizational skills, with a structured approach to managing customer interactions, order tracking, and administrative tasks.
- You enjoy working in a dynamic and fast-growing company, proactively contributing to your skills, continuously developing yourself, and seizing changes as opportunities.
Benefits
- Personal Development Opportunities: Training and continuous support in professional and personal development, tailored to your wishes and life situation, in line with our motto "Build your work life with us".
- A Stimulating and International Work Environment: Interesting tasks in a future-oriented company.
- Together We Are Strong: Trust-based collaboration in different teams.
- Work-Life Balance: Hybrid work model with two days of remote work per week.
- Benefits: Meal allowance, health insurance, language courses and an employee assistance program (Lyra Wellbeing).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Sales or Purchasing Support Specialist managing day - to - day commercial operations at Prinova. Collaborating with sales, purchasing, logistics, and finance teams in a fast - paced environment.
Clinical Support Specialist supporting patients in utilizing MedRhythms' innovative neurotherapeutics device and ensuring seamless onboarding. Engaging with caregivers and resolving inquiries effectively while maintaining high standards.
Customer Support Specialist providing phone and email support for Greenlight's banking app. Ensuring customer satisfaction while troubleshooting issues and managing inquiries.
Customer Service Representative for an international electronics company in Germany. Responsibilities include managing customer service tasks and ensuring customer satisfaction in a hybrid work environment.
Customer Service Representative responsible for handling inquiries and resolving issues at LoadUp. Engage via phone, text, chat, and email in a fast - paced environment.
Senior Campaign Account Support Specialist leading print intake and fulfillment for consumer and HCP programs. Manage operations, direct mail, brand initiatives, and vendor relations in a supportive culture.
Senior Campaign Account Support Specialist leading DM, DTP, DTR programs, coaching account managers. Managing operational workstreams for biopharma clients at Amplity.
Customer Service Representative at Bonfe creating exceptional customer experiences using a top - notch system. Handling inbound and outbound calls to deliver meaningful interactions in a family - driven company.
Talent Manager responsible for developing business with clients in administrative and customer support sectors. Recruiting skilled professionals and managing client relations for successful engagements.