Assistant RH in alternance for a health sector partner company. Responsibilities include recruitment and updating HR documents with a focus on employee satisfaction.
About the role
- Junior HR Services Assistant providing HR support to team members at QVC Group. Handling inquiries, HR transactions, and maintaining process documentation in a hybrid work environment.
Responsibilities
- Deliver Team Members HR Service support to managers and Team Members
- Provide information and resolution to issues pertaining to calls and emails in a timely, courteous, and professional manner, providing high-quality, timely and professional customer service
- Perform HR data entry into HR system and resolve tickets (ticketing system: Service Now)
- Take initiative to maintain documentation and current knowledge and understanding of People policies, practices, and procedures, create process maps where applicable
- Perform duties as assigned by the Manager
Requirements
- Speak very good English and Italian (C1 level minimum)
- Eager to develop within the field of HR
- Customer service mindset and a proactive way of working to service the customers in a “can do” attitude
- Present excellent communication skills, ability to operate in an international, matrix organization and consumer-oriented attitude
- Ability to work independently and as a team member
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Experience in working in HR systems such as Workday and a strong working knowledge of MS Office would be a strong asset, not a must-have
- Experience using Case Management software would be an asset, not a must-have
Benefits
- Private medical care
- Life Insurance
- Access to MyBenefit platform (Multisport included)
- Eye-care reimbursement
- Company performance-related bonus
- Referral program with a financial bonus
- 1 day extra of annual leave for company-driven initiatives
- Mental health support line for you and your relatives
- Attractively located office with free parking space for employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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