Customer Service Representative providing support for customer enquiries in the QVC UK Contact Centre. Working evenings and supporting a team to drive brand advocacy and success.
Responsibilities
Handle inbound customer calls, resolving customers' often complex enquiries
Drive brand advocacy
Work towards achievable individual performance targets
Participate in a supportive onboarding experience including four weeks of training
Requirements
Experience interpreting and responding to customer questions
Experience using a computer is necessary
Benefits
30 days of annual leave
Home office options
QVC bike leasing
Comprehensive health program
Free parking
Subsidised cafeteria
Job title
Customer Service Representative – Full Time Evenings
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