Sales Operations Specialist providing analytical support for Sales Development Leadership teams at Zendesk. Creating dashboards, analyzing metrics, and fostering cross - functional collaboration.
About the role
- Revenue Operations Lead optimizing GTM processes for a B2B SaaS startup. Partnering with Sales, Marketing, and Customer Success to drive growth and efficiency in EMEA.
Responsibilities
- You will be the architect of our revenue engine — owning systems, data, processes, and GTM alignment from pipeline to renewal.
- You will partner closely with Sales, Marketing, and Customer Success to optimize funnel efficiency, improve forecast accuracy, and enable fast, repeatable growth across EMEA.
- Design and optimize the lead-to-renewal workflow across Sales, Marketing & CS
- Identify and remove bottlenecks to improve conversion rates and deal velocity
- Manage deal desk, pipeline reviews, and forecasting discipline
- Support compensation design, quotas, and territory planning
- Administer Hubspot: data model, automation, validation, dashboards
- Maintain CRM hygiene and enforce data governance standards
- Build and maintain GTM dashboards (pipeline health, conversion, forecast accuracy, NRR, CAC/LTV)
- Develop forecasting models and revenue reporting for leadership and board
- Run win-loss analysis and provide competitive intelligence
- Support pricing and lifecycle optimization (upsell/cross-sell)
- Align Marketing, Sales & CS around shared definitions and KPIs
- Localize GTM processes for markets, mainly Europe and the US
Requirements
- 3–5 years in Revenue Operations / Sales Operations / GTM analytics (B2B SaaS)
- Experience scaling RevOps in high-growth environments (Series A–C)
- Strong Hubspot expertise (data model, automations, reporting)
- Deep knowledge of SaaS & GTM metrics (ARR, CAC, LTV, NRR, win rate, pipeline coverage)
- Strong process design & enablement skills
- Analytical, structured, and data-driven decision-maker
- Excellent communicator; aligns cross-functional teams fast
- Fluent in English (French/German a plus)
Benefits
- Opportunity for equity and early ownership
- Flexible on location — you can either work from home or join your colleagues in our beautiful office in Paris’ 9th arrondissement.
Job title
Job type
Experience level
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Degree requirement
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