Instructional Designer creating innovative digital learning solutions for QBE Insurance's AUSPAC Claims business. Focused on effective storyboarding and engaging content development in a collaborative environment.
Responsibilities
Design and develop effective and engaging storyboards and digital learning content aligned to Property and Liability claims capabilities
Partner closely with AUSPAC Claims SMEs and learning leads to translate complex claims concepts into clear, practical learning experiences
Think differently in how we leverage digital adoption platforms and emerging tech options make learning easier and more accessible for our people
Ensure learning content aligns with agreed skills frameworks, proficiencies and priority claims capabilities
Play a key creative role in defining our learning approach and team brand by designing the look and feel of our training solutions
Maintain design standards and governance for digital learning assets
Bring contemporary learning practices and “outside‑in” thinking into claims learning design
Requirements
Experience designing learning solutions and developing detailed learning storyboards, through digital learning application including Articulate, MS365, and Vyond
Experience partnering with business SMEs and translating operational content into learning interventions
An excellent communicator who can quickly establish strong relationships with multiple stakeholders
Understanding of capability frameworks and their use in workforce upskilling
Knowledge of contemporary learning theories and learning practices eg human centred design and social learning
Benefits
'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance
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