Learning & Development Specialist creating developmental programs for technical and non - technical staff in a logistics company specialized in data centers.
About the role
- Learning and Development Consultant leading digital content creation and training programs at Manulife. Focused on e-learning development and adult learning methodologies to enhance organizational capabilities.
Responsibilities
- Conduct Training Needs Analysis (TNA) using adult learning methodologies and instructional design models (ADDIE, SAM)
- Design and develop e‑learning modules (e.g., Compass)
- Conceptualize, prepare, and implement learning program development activities
- Build and maintain strong working relationships with trainers, SMEs, learning champions, and stakeholders across the enterprise
- Evaluate the effectiveness of learning programs, identify improvement opportunities, and recommend actionable solutions
- Perform vendor management related to program development needs
- Facilitate selected Learning & Development courses, as needed
Requirements
- A Bachelor’s degree or comparable professional experience
- Strong instructional design background with hands‑on experience in e‑learning creation
- Proven experience using Articulate 360 (Storyline, Rise) or equivalent tools
- Demonstrated ability to design digital learning content from scratch
- Experience developing training materials for developmental and capability‑building programs
- Strong understanding of adult learning principles, ADDIE, and SAM methodologies
- Ability to manage and execute learning and development programs end‑to‑end
- Strong analytical and problem‑solving skills
- Solid proficiency in the MS Office suite
- Ability to work effectively in an ambiguous environment and adapt to shifting priorities and timelines
- Experience in process improvement and/or project management (preferred)
- 1–2 years of experience managing and executing learning‑related programs (preferred)
- Excellent presentation, communication, and facilitation skills (preferred)
- Agile project management experience (preferred)
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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