Hybrid Commercial Executive – Farmer, BPO & BaaS

at Qantic Finance

• Job title: Commercial Executive – Farmer, BPO & BaaS
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Apollo
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Executivo Comercial responsible for client retention and expansion at QANTIC FINANCE. Focused on BPO Finance and Banking as a Service solutions with a consultative approach.

Responsibilities

• Portfolio Management: Manage relationships with active clients, serving as the main strategic point of contact.
• Revenue Expansion (Upsell and Cross-sell): Identify opportunities to expand the use of solutions, such as additional BPO modules, increased limits on Escrow Accounts, issuance of debit cards, or new layers of BaaS infrastructure.
• Retention and Loyalty: Monitor account health, anticipate cancellation risks (churn), and develop action plans to ensure client satisfaction and continuity.
• Performance Analysis: Lead periodic results review meetings (QBR – Quarterly Business Reviews), presenting operational efficiency metrics produced by the BPO.
• Consultative Growth Advisory: Diagnose new requirements that arise as the client grows and propose improvements to contracted financial solutions.
• Internal Liaison: Act as the "voice of the customer" with Product and Operations teams, contributing to enhancements in BPO and BaaS solutions.
• Contract Renewal: Lead contract renewal negotiations and adjustments to pricing or transaction volumes.
• Account Expansion: Map new decision-makers within existing client corporate groups to broaden the company’s footprint.

Requirements

• Bachelor’s degree in Business Administration, Economics, Financial Management, Accounting, or Industrial Engineering.
• Preferred: Postgraduate degree or MBA in Business Management, B2B Sales, or Corporate Finance.
• Experience in consultative B2B sales with long sales cycles and high average deal size.
• Knowledge of the financial market or fintech sector, including payment schemes, bank settlement, payment APIs, sub-acquiring, and digital accounts.
• Experience with Financial BPO, understanding processes such as accounts payable, accounts receivable, reconciliation, and cash flow management.
• Experience managing CRM systems (Salesforce, Pipedrive, HubSpot, RD Station, or similar).
• Experience with outbound prospecting and lead generation tools such as LinkedIn Sales Navigator, Lusha, or Apollo.
• Ability to analyze income statements (P&L) and cash flow to identify efficiency opportunities for clients.
• Basic financial math knowledge for calculating ROI and presenting financial optimization proposals.
• English desirable, given the use of international platforms and technical documentation.
• Established network with finance decision-makers at medium and large companies.
• Knowledge of Central Bank (Bacen) regulation for payment institutions and BaaS providers.