Sales Engineer providing pre-sales technical support for Puzzel's cloud-based contact center solutions. Engaging with customers and designing optimal solutions for their needs.
Responsibilities
You will provide high level technical support to the Puzzel's sales team (Account Executives) and customers.
Create High Level Design / Low Level Design and Solution Design Documents (SDD) that meet all aspects of customer requirement.
Provide key pre-sales technical and solution support and take full ownership of the design.
Support the sales team with tech information, insight, advice during the pre-sales phase.
Build and maintain strong cross-cultural relations internally, with colleagues in the UK and internationally.
Lead technical responses to RFI’s, tenders etc.
Requirements
2+ years in a Pre-Sales / Sales Engineering capacity (or those coming from consultative sales roles OR Solutions Architects/Engineer roles) in a SaaS product environment
Passion for technical understanding of the product areas.
Ability to maintain a high level of relevant technical knowledge in order to have meaningful conversations with prospects.
Fluency in English and Dutch
Benefits
Competitive salary with fixed basic and commission
Flexible, hybrid approach to working; split your time between the office and home
You get to be part of a fun, driven and supportive team
Gift on your birthday
Annual Summer and Christmas parties
Excellent development opportunities and a great company culture
Job title
Dutch Sales Engineer – Contact Centre, CX as a Service
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