Senior Sales Engineer leading technology evaluations and solution designs for CoreSite’s data center solutions. Collaborating with the Sales team to drive value and customer satisfaction.
About the role
- Sales Engineer at Galileo providing technical expertise and product demonstrations for GenAI applications. Collaborating closely with sales teams to address customer needs and drive satisfaction through tailored solutions.
Responsibilities
- Serve as the technical expert in our GenAI Evaluation and Observability software, understanding its features, capabilities, and limitations.
- Conduct compelling product demonstrations that address customer needs and showcase the value of our solutions.
- Manage and execute PoC projects, ensuring that customers can effectively evaluate our software's capabilities in their environment.
- Engage with potential customers to understand their technical and business challenges, building strong relationships with technical champions and key stakeholders.
- Collaborate with customers to write Python code that wraps their orchestration and logs it to Galileo.
- Drive creativity and innovation in our sales engineering processes by identifying and implementing AI-driven capabilities to improve efficiency and effectiveness of our pre-sales activities.
- Act as a liaison between the customer and product development teams, providing clear, technically articulated feedback to drive product enhancements.
- Support the sales team with technical training, resources, and documentation to enhance their product knowledge and selling capabilities.
- Provide technical support during the sales process, addressing customer inquiries and troubleshooting issues in a variety of programming languages as needed.
Requirements
- 3+ years of experience in presales, solutions engineering, or similar technical role, preferably within the AI/ML or software industry.
- Hands-on experience developing Pythonic or similar applications using Langgraph, OpenAI Agents SDK, Crew AI or similar.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Proven track record of managing Proof of Concepts (PoCs) to a successful close, ensuring customer satisfaction and alignment with their objectives.
- Strong curiosity and initiative to continuously evaluate orchestration frameworks, writing code or using coding CLI's such as Claude Code or Codex.
- Ability to work collaboratively with cross-functional teams, including sales, product, and engineering.
- Willingness to occasionally travel as needed to meet with customers and support sales activities.
Benefits
- Medical, Dental and Vision Insurance
- Unlimited PTO
- Parental Leave (birthing & non-birthing) - 100% pay for 8 weeks
- 401(k) Retirement Savings Plan
- Pre-IPO Stock Options
- Commuter Benefits (pre-tax + company sponsored)
- Mental & Physical Wellness Stipend
- Catered Meals on in-office days
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