Contact Center Associate I ensuring blood collections goals through donor calls for blood donations. Working remotely mostly with some required in - office training and meetings.
About the role
- Advice RN responsible for triaging calls and providing healthcare options at Providence. Educate callers on health care advice, risks, and wellness opportunities.
Responsibilities
- Responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options
- Facilitate referral to primary providers, health care facilities and community resources
- Educate the caller regarding immediate health care advice, possible health related risks, wellness/prevention behaviors and opportunities
Requirements
- Graduate of an accredited school of nursing.
- California Registered Nurse License upon hire.
- Case management or acute care experience in a healthcare setting; 2 years preferred.
- 2 years - Acute or ambulatory nursing experience; 7 years preferred.
Benefits
- Health care benefits (medical, dental, vision)
- Retirement 401(k) Savings Plan with employer matching
- Life insurance
- Disability insurance
- Paid time off benefits (paid parental leave, vacations, holidays, health issues)
- Voluntary benefits
- Well-being resources
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