Regional People Operations Generalist ensuring high - quality people operations for family caregivers. Leading HR processes and compliance in the West region for Abby Care.
About the role
- HR Development Specialist at Portobello Shop planning and executing behavioral development programs. Facilitating training and reinforcing company culture for effective leadership and engagement.
Responsibilities
- Plan, execute and monitor behavioral and leadership development programs aligned with business needs;
- Conduct development diagnostics (strategic and tactical) and propose solutions that generate real impact on team performance;
- Design development paths and journeys (in-person, online and hybrid);
- Track participant progress, proposing adjustments and continuous improvements;
- Act as a partner to leaders in the development of their teams, offering tools, content and facilitation for conversations;
- Facilitate trainings, workshops and alignment sessions in a light, clear and practice-oriented way;
- Create and keep educational materials, content and documentation for development initiatives up to date;
- Serve as a guardian of the company’s culture and values, ensuring tools and rituals for their application in day-to-day work;
- Connect culture, strategy and business through rituals, practices, behavioral frameworks and engagement initiatives;
- Support and strengthen actions such as onboarding new employees, management rituals, culture campaigns and climate initiatives;
- Co-create actions that reinforce belonging, collaboration, psychological safety and shared responsibility;
- Translate topics such as competencies, culture and agreed ways of working into messages that are applicable to daily operations and leadership routines;
- Support the facilitation of the Evaluation and Development Cycle, ensuring understanding, clarity and smooth execution for leaders and employees;
- Contribute to career, succession and performance management initiatives by organizing materials, facilitating conversations and monitoring indicators;
- Monitor internal surveys (climate, eNPS, pulse), analyze data and suggest action plans;
- Support structural projects in the People & Culture area, ensuring consistency between processes, culture and business needs;
- Create clear, didactic and human-centered content for development programs;
- Ensure that communications related to learning and culture are accessible, practical and adapted to operational realities;
- Coordinate with the Internal Communications and Learning teams to align schedules, messages and campaigns;
- Track development, learning, demographic and culture indicators (participation, evaluation, impact, satisfaction, eNPS, etc.);
- Propose continuous improvements to programs, methodologies and learning practices;
- Research trends, tools and market best practices in People & Organization Development (DHO), leadership and culture;
- Support monitoring of organizational maturity in development and culture.
Requirements
- Bachelor's degree in Psychology, Business Administration, Human Resources, Communication or related fields;
- Previous experience in human development and organizational culture initiatives;
- Ability to facilitate trainings, workshops and conversations (both in-person and online);
- Experience with culture, climate, onboarding, management rituals or employee experience programs;
- Capacity to organize information in a clear, objective way and connected to the business;
- Skill in conducting sensitive conversations with empathy and active listening;
Benefits
- Medical and dental insurance;
- Life insurance;
- Meal allowance;
- Transportation voucher;
- Vacation allowance;
- Pharmacy benefit;
- Support for dependents with disabilities;
- Wellhub (wellness platform);
- Birthday day off (day off during the birthday month);
- Discount on Portobello products;
- Discount network — partnerships with various institutions;
- Profit Sharing and Results Program (PLR);
- Aprende Shop (online learning platform);
- Training and Professional Development Programs.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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