Hybrid HR Service Analyst – Personnel Administration

at Dexco

• Job title: HR Service Analyst – Personnel Administration
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• HR Analyst supporting team leaders and employees at Dexco. Focusing on administrative personnel practices and wellness solutions.

Responsibilities

• Provide support to employees and managers to clarify questions regarding personnel administration practices;
• Receive issues related to benefits, time and attendance, vacation, payroll and terminations to create tickets via the internal system;
• Monitor the progress and resolution of opened tickets through the internal system;
• Coordinate distribution of documents to employees through the internal system, as well as sending correspondence via mail;
• Conduct onboarding for new hires and employees transferred from other group units to present benefits, internal practices, guidance and facilitate document signing;
• Support matters related to the employee offboarding process following notification by the manager;
• Carry out termination formalities in accordance with applicable legislation and the unit's collective agreements;
• Advise employees on leave and return procedures related to social security benefits;
• Maintain a holistic view of the department's activities, seeking best practices and applying continuous improvement methodologies;
• Assist in maintaining and safeguarding the organization of the work area.

Requirements

• Currently pursuing a Bachelor's degree in Human Resources, Business Administration, or related fields;
• Experience with personnel administration routines;
• Customer service (in-person and online);
• People management;
• Proficient in Microsoft Office;
• Strong communication skills and a proactive attitude.

Benefits

• Health insurance for you and your dependents;
• Dental insurance for you and your dependents;
• Life insurance;
• Wellhub: access to gyms and wellness apps (physical, emotional and nutritional) — includes a free digital plan;
• Pharmacy program: discounted medications with payroll-deduction options;
• De Bem com a Mente: program dedicated to mental health, providing support and rehabilitation;
• Pronto Atendimento Pessoal: financial, psychological, legal and social support;
• Gestar Juntos: support program and guidance for pregnant employees and dependents;
• Childcare assistance for children up to 24 months;
• Meal voucher or on-site cafeteria and grocery basket (depending on location);
• Transportation voucher or company shuttle (depending on location);
• Profit Sharing (PLR) based on company results and individual targets;
• Private pension plan: company contributions toward your future;
• Special loans via Fundação Itaúsa and payroll-deductible loans with preferential rates;
• UniDexco: online learning and training platform;
• Dexco Partnership Club: discounts with nearly 700 partners;
• Dexco Store: discounts on products from Dexco brands;
• Christmas gift card.