Sales Support Specialist at Benjamin Moore representing the brand and delivering top - notch support. Develop relationships in a fast - paced environment with Field Sales and Logistics teams.
PG
Hybrid Inside Sales Representative – Customer Support, Quotation Management
Posted 6 days ago
About the role
- Customer Support Representative handling inquiries in a hybrid work model with focus on customer retention and providing assistance with offerings. Collaborating with sales and finance teams in a multicultural environment.
Responsibilities
- Manage existing customers and act as the first point of contact for inquiries
- Create, follow up on, and maintain quotations
- Work closely with field sales and financial accounting
- Maintain item, customer, and pricing master data
- Handle complaints and case resolutions
- Monitor delivery and project deadlines
- Support sales campaigns, price lists, and reporting and analyses
Requirements
- Completed commercial vocational training (e.g., industrial clerk)
- Experience in inside sales or customer service is desirable
- Proficient in CRM systems
- Excellent German skills and good written and spoken English
- Strong numerical skills and competency in preparing quotations
Benefits
- Hybrid working model with 50% remote work
- 30 days annual leave
- Additional days off on Christmas Eve and New Year's Eve, and a half-day on Rose Monday
- Mobility program
- Corporate fitness offers
- Team events such as shared meals, summer barbecue, and Christmas party
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Counter Customer Service Representative at Grainger assisting customers with orders and providing exceptional service. Engaging with customers to ensure satisfaction and support for WFS marketing initiatives.
Manager of Customer Support at MealSuite leading a team to improve customer support efficiency and delivery. Focusing on data - driven decisions and cross - functional collaboration.
Customer Service & Logistics Specialist managing order processing and customer support at IRCA Group. Ensuring timely deliveries while collaborating with internal stakeholders and supporting the sales team.
Customer Experience Lead advocating for better customer journeys in NHS admin. Analyzing feedback and mapping workflows for improvement in healthcare services.
Customer Service Advisor managing customer inquiries in Irish and English for Capita. Providing excellent customer service and ensuring professional handling of various customer enquiries across different channels.
Customer Experience Specialist focusing on order management and logistics tasks for DSM - Firmenich in Brazil. Collaborating with customers and internal teams to ensure service excellence.
Customer Service Specialist providing B2B support for dealers in Denmark, Sweden, and Norway at Parts Europe. Primary responsibilities include order management and customer relationship building.
Customer Care Specialist supporting Spanish market at bsport, providing exceptional support through Intercom and email. Collaborating with teams to enhance customer experience and resolving inquiries professionally.
Sales Support Representative at Ferguson assisting customers with product solutions and delivering top - notch service. Collaborating with sales and internal teams to ensure customer satisfaction and efficiency in processes.