About the role

Lead Implementation Specialist handling complex customer onboarding for travel and spend management platform at Perk. Driving integration and full adoption of the platform among clients' users.

Responsibilities

Lead and govern complex, multi-functional implementation projects, utilizing superior Project Management skills to manage sophisticated, high-stakes, multi-stakeholder alignment.
Be the top subject matter expert in change management for large-scale migrations. Strategically guide clients through the introduction of a new travel and spend tool and policies in their organization.
Apply Full Travel & Spend product knowledge to perform end-to-end setup, including fully customizable items like Workflows and Per Diems.
Provide expert guidance and challenge the customer on Finance best practices using Advanced notions of Accounting knowledge (e.g., knowledge on Per Diem rules, understanding Compliance rules in CORE markets).
Autonomously set up and troubleshoot on all out-of-box, plug-and-play integrations, including HRIS, SSO, and SCIM.
Autonomously set up and troubleshoot on all out-of-box, plug-and-play ERP integrations (e.g., Spend Export File, DateV, Xero).
Understand and support more complex ERP integrations (e.g., Business Central (BC), Finance and Operations (F&O), Netsuite), acting as the go-to resource for the customer's Finance Teams on ERP-related questions.
Serve as the primary escalation point for complex technical and financial challenges during the implementation process.
Mentor and provide guidance to more junior Implementation Specialists, promoting team alignment and best practices.

Three years experience in software implementation.
A proven track record of successfully leading and managing complex, multi-stakeholder projects in international environments.
A strategic, solution-oriented mindset and a passion for overcoming significant technical and organizational challenges.
High capability for structured working, advanced analysis, and delivering expert, defensible recommendations.
You are able to develop and influence relationships with all levels of the organization, both internally and externally (including C-level stakeholders), and adapt communication to be professional and effective at an executive level.
Fluent German and English written and spoken.

Receive competitive compensation and equity ownership in Perk.
Rest and recharge with our generous allocation of vacation days plus public holidays.
Take control of your physical health with your choice of private healthcare or a gym allowance.
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
Join our unforgettable Perk events, including our spectacular annual summer party.
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
Make your money go further with our flexible compensation plan.
Focus on your family with 17 weeks’ paid parental leave during your child’s first year.
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
Broaden your horizons with up to 20 "Work from Anywhere" days per year.
Nurture your language skills with in real-life English, Spanish and Catalan lessons.
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years.
Let us help you move to one of our hubs with relocation support.