Implementation Consultant leading client projects to deploy YOOBIC platform solutions. Collaborating with teams to ensure successful implementation and client satisfaction with a tech-driven startup.
Responsibilities
Manage projects and own the overall implementation process in collaboration with your dedicated clients
Collect client business, functional and technical requirements, and then design the right configuration set-up for implementation of the YOOBIC suite of products
Organise and moderate workshops around transformation best-practices (for example, change management, production governance, process re-engineering)
Define high-level strategy and target model with clients to ensure long-term adoption of the YOOBIC solution and satisfaction
Ensure daily follow-ups on client activity and operations, whilst managing and growing relationships with key client stakeholders
Identify opportunities for improvements, ensuring optimal use of YOOBIC and overseeing potential new pains and challenges to continuously enhance business and operational efficiency
Occasionally lead trainings for key client users on the solution (administrators, execs)
Requirements
Demonstrable experience in Project management in Software Development, either from an Implementation or consulting setting (3+ years)
Expert knowledge of the Microsoft Office suite (especially Excel, Power Point, Word)
A passion for start-ups, entrepreneurship, digital and new technologies
An ability to grasp new concepts quickly and then able to explain them with ease
Proactivity and eagerness to solve problems
Excellent written and verbal communication skills
Strong organisational skills and attention to details
You have a thirst to learn and develop your skills, and take feedback well
Ability to adapt and to work within an international environment
Ability to communicate complex ideas to any audience, ranging from teammates to business executives
A proactive desire to build new relationships and work collaboratively internally and externally
Benefits
20 days PTO + 8 public holidays (plus 3 floating holidays to choose from)
Medical cover and EAP (Employee Assistance Program)
Company covered Life insurance coverage
Company covered long term disability coverage
An amazing 401k contribution - We contribute even if you don’t!
ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…)
Free online HIIT sessions + gym discounts
Regular training and coaching to make you even better in your role
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