CRM Implementation Manager responsible for onboarding new SMB customers to Shopmonkey CRM. Collaborating with internal teams to ensure exceptional customer service.

Shopmonkey is a cloud-based, all-in-one auto repair shop management platform that allows shop owners to streamline their workflows and better understand their business.
Shopmonkey is designed to modernize the entire auto repair shop process from customer service, to parts inventory, to workflow management, and more.
It’s used across the full spectrum of auto repair service specialities including general auto, tire and wrap and detail.Headquartered in Silicon Valley and trusted by more than 3,500 auto shops across the U.S.
and Canada, Shopmonkey has grown to a team of 200+ members worldwide, all working to help auto shops take their businesses into the fast lane.
With backing from leading venture capitalists, we’re on a mission to modernize the auto repair industry – while giving back to our community.If you’d like to join Shopmonkey’s growing team, check out our Careers page: https://www.shopmonkey.io/careerTo sign up for a free demo to see how Shopmonkey can help your auto shop thrive please visit: https://bit.ly/3LhosJbFor investment news and financial information about Shopmonkey head over to: https://www.crunchbase.com/organization/shopmonkey-io
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CRM Implementation Manager responsible for onboarding new SMB customers to Shopmonkey CRM. Collaborating with internal teams to ensure exceptional customer service.
Senior Product Manager leading product strategy and execution for Shopmonkey's cloud - based auto repair platform. Collaborating with cross - functional teams to drive product vision and lifecycle management.
Associate Customer Success Manager guiding auto repair shop owners in digitally transforming their businesses with Shopmonkey, focusing on customer expansion and engagement.
Senior Software Engineer - DevOps at Shopmonkey responsible for deploying and maintaining core infrastructure across cloud platforms. Seeking self - motivated engineers with cloud experience and scripting skills.
Senior ML Engineer at Shopmonkey building production - ready ML models and managing end - to - end ML system development. Collaborating with cross - functional teams to drive high - impact business solutions.
Senior Data Scientist developing data models for real - world auto shop needs at Shopmonkey. Collaborating across teams to build analytical foundations and integrating solutions into production pipelines.
Senior Data Engineer at Shopmonkey building and maintaining data infrastructure. Driving strategic decisions for tools and processes while ensuring data quality across platforms.
SecOps Engineer responsible for maintaining and improving application security in cloud infrastructure at Shopmonkey. Collaborating on security tools and processes with a focus on compliance and incident management.
Engineering Manager leading cross - functional teams to enhance Shopmonkey's platform through all phases of the SDLC. Driving technical direction and performance management within a remote - first culture.
Senior Software Engineer at Shopmonkey building innovative AI prototypes with strong engineering fundamentals and rapid iteration. Collaborate with founders and teams to identify and solve customer problems.
Customer Support Representative engaging with auto repair shops for effective service and solutions. Supporting customer inquiries and issues while ensuring quality service in a hybrid role.
Customer Account Manager expanding customer relationships and driving sales growth in Shopmonkey’s SMB segment. Focused on customer needs and leveraging technology solutions for improved outcomes.