AI/ML Intern supporting the design and deployment of AI and ML projects. Collaborating with senior leaders and engineers at Frontier Technology Inc.
About the role
- Senior ML Engineer at Shopmonkey building production-ready ML models and managing end-to-end ML system development. Collaborating with cross-functional teams to drive high-impact business solutions.
Responsibilities
- Design, build, and ship production-ready ML models across a range of problem spaces: regression, classification, clustering, ranking, and recommendation systems.
- Conduct end-to-end development of ML systems: data gathering, experimentation, feature engineering, model training, evaluation, deployment, and monitoring.
- Define and track model performance metrics, run A/B tests, and iterate based on real-world feedback.
- Help design and implement shared feature stores so that reusable features can serve multiple models consistently in both batch and real-time contexts.
- Work within a modern MLOps environment to ensure scalable and reliable deployment of models.
- Contribute to training infrastructure, model versioning, and CI/CD pipelines for ML workflows.
- Work closely with data scientists and data engineers to develop data driven solutions that are high impact for businesses.
- Translate complex ML workflows into digestible updates for cross-functional stakeholders.
- Contribute to backlog velocity by owning appropriate tickets and delivering high-impact work in a collaborative, fast-paced environment.
- Implement NLP and LLM-powered components for sentiment analysis, real-time conversation evaluation, and behavior optimization.
- Contribute to analytics and predictive features such as no-show prediction and sentiment dashboards.
- Help build and ship AI agents that help automate key auto-shop business processes.
Requirements
- Minimum of 5+ years of industry experience in applied machine learning; advanced degrees (Master’s or PhD) may offset years of experience.
- Proven experience shipping models into production (not just proof-of-concepts or notebooks).
- Proficiency in Python; experience with ML frameworks like PyTorch or Tensorflow.
- Strong foundations in classical ML/DL. Including some of the following: regression, classification, clustering, ranking, feature engineering, model evaluation, and experimentation.
- Bachelor’s degree in a STEM field, or equivalent practical experience.
- Strong collaboration and communication skills—comfortable working with PMs, designers, engineers and other cross functional team members.
Benefits
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
- 11 paid holidays
- Flexible time off - take the time off you need!
- Matching donations for approved charitable organizations
- Group volunteer efforts
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