Residential Sales Consultant responsible for selling Pella windows and doors directly to homeowners for replacement projects. Strive for first-time close through effective follow-up and self-generated leads.
Responsibilities
Selling Pella windows and doors directly to homeowners for replacement projects
Understanding the customer’s wants and needs and translating product offerings to match
Creating self-generated leads through customer relationship networking
Striving for first-time close and delivering effective follow-up to close sales
Achieving individual sales and customer satisfaction goals and objectives
Effectively presenting Pella solutions to customers by executing the Pella Residential Sales Process during in-home consultations
Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues
Maintaining an exceptional level of expertise in products/services relating to Pella’s customers
Conducting after-sales follow-up with customers and developing lead and referral generation
Requirements
Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience
Individual’s motor vehicle record must also comply with company requirements
Ability to manage multiple tasks in an environment of constant interruptions and prioritize responsibilities
Ability to read and analyze documents related to contracts and work documents
Ability to write reports and business correspondence
Ability to verbally present information and respond to questions from customers, managers, and the general public
Must present a clean and neat physical appearance and strictly abide by company dress code
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists
While performing the duties, must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques.
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