Sales Development Representative converting inbound marketing leads into business opportunities at Sophos, a global IT security vendor.
About the role
- SDR Manager leading the sales development representatives to enhance outreach and meet targets. Supporting innovations in health and medicine while fostering team growth.
Responsibilities
- Mentor, train, and motivate SDRs on outreach tactics and best practices whilst being able to lead by examples to demonstrate what good looks like
- Cultivate a results-driven, socially conscious culture, ensuring consistent performance against targets
- Identify and implement new AI-driven sales tools and cutting-edge prospecting functionalities to enhance lead generation and efficiency
- Continuously refine scripts, cadences, and outreach strategies in alignment with market trends and PatSnap’s goal of accelerating impactful innovation
- Work closely with Marketing on campaign planning, lead flow, and feedback loops to refine buyer personas and value propositions
- Partner with regional Sales teams to align pipeline goals, qualification criteria, and handoff processes, ensuring the right focus on the ICPs
- Oversee daily use of Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and other tools, ensuring accurate reporting and best-in-class processes
- Provide insights into new tools or features that could streamline outreach and data management
- Monitor SDR KPIs, including call volume, conversion rates, and pipeline generation to drive performance and to spot development opportunities
- Present regular performance updates to the Sales Director and senior leadership
Requirements
- **SDR/AE-turned-Manager**: 1–2 years of SDR Manager experience (or a newly promoted individual) who can relate to the early-career challenges of the team
- **Cold Calling Expert**: Strong background in outbound prospecting, with a track record of exceeding pipeline and revenue targets
- **Tech Savvy**: Experience with Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and familiarity with AI-enabled sales tools
- **Mission-Driven**: Passion for supporting innovators who are shaping a better future for society and the environment
- **Collaborative Mindset**: Thrives in a highly collaborative, entrepreneurial environment, working closely with cross-functional teams
- **Excellent Communication**: Strong coaching style and the ability to inspire a young, coachable team
- **Flexibility**: Willingness to work in a hybrid environment (3 days in-office, 2 remote) with occasional travel
- Life Sciences education or experience is desirable but not essential
Benefits
- 25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
- 2 company paid volunteering days
- Eyecare voucher scheme
- Private healthcare with Axa Healthcare
- Private pension with Scottish Widows
- Parental leave policies
- Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.
- WFH stipend
- Cycle To Work scheme
- Life Assurance
- Payroll giving
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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