Head of Customer Service managing order execution from Singapore hub. Leading order management for affiliates and ensuring customer service excellence across APAC region.
About the role
- Customer Care Agent providing support for Flemish-speaking customers in Bulgaria. Exciting opportunity to grow in a dynamic company while enjoying Bulgaria's culture.
Responsibilities
- Provide excellent support to Flemish-speaking customers
- Address inquiries and resolve issues
- Ensure exceptional service at every interaction
- Create positive experiences and foster strong relationships with clients
Requirements
- Fluency in Flemish (spoken and written) is essential. Please highlight your nationality and native language in your C.V. and/or Cover Letter.
- Experience in customer service, particularly in digital environments, is highly desirable.
- Excellent communication and interpersonal skills.
- Problem-solving skills and a focus on customer satisfaction.
- Able to work effectively in a team and independently.
- Familiarity with digital communication tools and customer service platforms is a plus.
- A passion for technology and digital services.
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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