Assistente de Planejamento e Operações supporting operational routines for the Operations and Resource Management area in Capco. Ensuring information quality and business process efficiency.
About the role
- Operations Manager coordinating international transport for a tech-forward freight company, OVRSEA. Managing shipments, service provider relationships, and customer communications in a dynamic environment.
Responsibilities
- Coordinate international transport operations for customer shipments
- Manage relationships with service providers, including agents and carriers
- Keep clients updated on shipment progress and proactively resolve issues
- Handle invoicing and customer billing inquiries and discrepancies
- Develop and structure operational strategies
Requirements
- Strong interest in the transport industry
- Excellent communication skills
- Ability to handle challenging situations in a fast-paced environment
- Fluent in French and English.
Benefits
- Vacation bonus
- 80% of Alan health insurance premiums paid by OVRSEA
- Swile card with €10 per worked day
- Flexible remote policy
- Commuter benefits
- Meal vouchers
- Additional healthcare benefits.
Job title
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Experience level
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