Assistant Channel Manager supporting sales for Kronenbourg beers in national accounts. Collaborating with team and clients on marketing and sales operations.
About the role
- Senior Customer Delivery Manager ensuring top-notch delivery of Spatial Intelligence solutions with a focus on client relationships and project management.
Responsibilities
- Build and maintain strong relationships with key stakeholders at client organizations.
- Manage expectations to ensure partnership success.
- Design and manage end-to-end service delivery plans, including timelines, budgets, and resource allocation.
- Track service delivery progress against the plan.
- Proactively identify and mitigate a minimum of 2 potential risks per quarter.
- Provide regular, transparent performance updates to the client and internal stakeholders.
- Communicate 100% of service plan changes or emergent issues in real-time.
Requirements
- Bachelor’s or Master’s degree (Engineering or Business).
- 5+ years in a client-facing delivery role, preferably within a B2B SaaS or deep-tech environment.
- 3+ years managing project teams.
- Proven ability to meet 95% of service delivery metrics and SLAs.
- Demonstrated success in resolving high-stakes client escalations.
Benefits
- Competitive salary and 100% healthcare coverage
- 401k Plan with company match
- Opportunities for professional development and growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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