Training Specialist designing tailored training curriculum and materials for Customer Services and Payroll. Delivering training and ensuring compliance with industry best practices in customer service and payroll operations.
About the role
- Technical Learning Specialist facilitating employee training and development at Dura-Line, a manufacturer of plastic conduit pipes. Lead and mentor employees while managing local training processes.
Responsibilities
- Help document and/or update incorrect work procedures on training documents and submit for corrections.
- Help audit local training process and communicate areas of improvements
- Manage different training methods tailored to different employees, particular skill, knowledge, or attitude to be learned
- Coaches, 1:1 hands-on training, videos, demonstrations, job shadow, etc.
- Willingness to learn extrusion processes
- Serves as Trainer and Mentor to new and existing team members
- Execute at the site the training material to include standard work/ videos for on-the-job training, testing and verification of training
- Participate in reviewing existing training material and collaborate on creating visual training aids.
- Facilitate and execute necessary training activities including train the trainer for Leads, formal classroom instruction and informal on the spot coaching as deemed necessary
- Distribute assessment tools to measure training effectiveness for their plans
- Attend necessary and/or required workshops and seminars if applicable
- Responsible for cross-training employees to become proficient in performing all work-related tasks
Requirements
- Experience with manufacturing processes; knowledge about the extrusion process a plus
- Proficient with Microsoft Products, Excel, Word and PowerPoint (Will be using Daily)
- Must be able to communicate with many different personalities and train to different learning types
- Strong written, verbal, and interpersonal communication skills
- Presentation skills for small group and/or classroom-type training; may facilitate train-the-trainer training
- Organizational skills with ability to prioritize and handle multiple trainees
- Assist Training Coordinator to implement new training formats and documentation
- Enthusiastic, receptive to questions, relatable, effectively deliver training
- Active listener, Assertive, flexible, dependable, enthusiastic, and professional
Benefits
- Benefits offered on the FIRST DAY OF HIRE!! (MEDICAL, DENTAL, VISION)
- Retention Bonus Offered! $500 after 90 Days and $1,000 after 180 Days for a total of $1,500!
- 401(k) with up to 6% company match! PLUS the company will automatically contribute an extra 3% of your plan-eligible pay!!!!!!
- The opportunity to participate in a quarterly bonus program that is driven by both company and individual achievements, and our unwavering commitment to safety.
- Employer Paid Short-Term Disability-YES!!!!!!
- Employer Paid Long-Term Disability-YES!!!!!
- Employer Paid Life Insurance-YES!!!!!
- Work Life Balance-YES!!!!
- Team Oriented Environment-YES!!!!
- Accrue up to 120 hours of Paid Time-Off!!!!
- Accrue 56 hours of annual sick pay!!
- Paid Parental Leave-YES!!
- Fitness & Weight Loss Reimbursement-YES!!!
- Steel Toe and Prescription Safety Glasses Reimbursement (Prescription required)
- Employee Recognition and Safety Program-YES!!!!!
- Tuition Reimbursement*
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