Manager of Customer Support at MealSuite leading a team to improve customer support efficiency and delivery. Focusing on data - driven decisions and cross - functional collaboration.
About the role
- Customer Love Agent providing outstanding customer support and fostering relationships at Next Level Coffee. Collaborates with teams to enhance customer experience in a hybrid work environment.
Responsibilities
- Menschliche Stimme und Herzstück unserer Kundenerfahrung.
- Empathischer und kompetenter Kundenservice.
- Unterstützung bei Kaufentscheidungen und Follow-up.
- Technische Unterstützung für Produkte zur Verfügung stellen.
- Langfristige Kundenbeziehungen aufbauen.
Requirements
- 1-2 Jahre Erfahrung im Kundenservice oder im direkten Kundenkontakt
- Erste Berührungspunkte mit der Kaffeewelt oder der Hospitality-Branche
- Kommunikationsstark und empathisch
- Fließend Deutsch und Englisch
- Strukturierte, selbstständige und verantwortungsbewusste Arbeitsweise
Benefits
- Fitnessprogramm e
- Kindergartenzuschuss
- Kaffeeversorgung für zu Hause
- Hybrides Arbeiten
- Unterstützung bei der Verbesserung der Customer Experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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