Business Development Analyst developing strategies and plans for commercial objectives at Despegar. Managing projects and analyzing KPIs to improve profitability.
About the role
- Business Development Executive focusing on digital logistics growth in LATAM. Responsibilities include client acquisition, account management, and market analysis in Santiago de Chile.
Responsibilities
- Prospección y captación de nuevos clientes: identificar y contactar clientes potenciales dentro de diversos sectores (importadores, exportadores, etc.), comprender sus necesidades logísticas y presentar soluciones personalizadas de Freight Forwarding (transporte marítimo, aéreo, terrestre, aduanas, etc.)
- Gestión de cuentas existentes: cultivar relaciones a largo plazo con clientes actuales, identificar oportunidades de up-selling y cross-selling (seguros, almacenaje, etc.), y asegurar su satisfacción
- Negociación y cierre de ventas: elaborar y presentar propuestas comerciales competitivas, negociar tarifas y condiciones, y cerrar acuerdos
- Análisis de mercado: investigar tendencias del mercado, la competencia (otros freight forwarders) y las necesidades de los clientes para identificar nuevas oportunidades de negocio
- Colaboración interna: trabajar en estrecha colaboración con los equipos de shipments, pricing y finanzas para garantizar una experiencia fluida para el cliente
- Reporte y análisis: realizar un seguimiento de las actividades de ventas, generar informes de rendimiento y analizar los resultados para identificar áreas de mejora
- Cross & upselling: ofrecer productos complementarios para lograr incrementar el GP de la cuenta así como rutas alternativas que permitan fidelizar a los clientes y brindar una solución integral
Requirements
- Indispensable tener +4 años de experiencia en ventas dentro del sector Freight Forwarding.
- Experiencia en la gestión de cuentas clave, incluyendo la negociación de contratos y el desarrollo de soluciones a medida para clientes
- Conocimiento profundo de Incoterms, regulaciones internacionales y gestión de riesgos
- Habilidades de comunicación y colaboración interdepartamental.
- Requerimientos deseables: Conocimiento de Salesforce y CargoWise.
Benefits
- Vacaciones ilimitadas
- Seguro de gastos médicos mayores y de vida.
- Vales de despensa
- Licencia de maternidad/paternidad extendida.
- Plataforma de Bienestar Integral.
- Oportunidades de crecimiento
- Carrera internacional
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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