Program Manager at Fiserv leading complex IT programs focused on innovation and delivery. Ensuring stakeholder alignment and program excellence in a global fintech environment.
NS
Onsite Residential Assistant Program Manager
Posted last week
About the role
- Assistant Program Manager at North Suffolk managing direct support staff for disabled Individuals in a group home setting. Responsible for ensuring appropriate service delivery and client care in a supportive environment.
Responsibilities
- With the Program Manager, recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
- Work in cooperation with staff to ensure client’s successful participation in appropriate recreational and community activities
- Maintain positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life
- Provide crisis intervention and emergency coverage for assigned site(s)
- Secures additional resources as needed
- Identifies and resolves problems that have resulted in an emergency situation
- Provide transportation for Individuals as needed
- Position requires on-call coverage and some evening and weekend work as needed
- Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments
Requirements
- Education: High School Diploma or GED required
- Bachelor’s Degree in a related field preferred
- Experience: Three (3) years of related direct support experience required
- Supervisory experience preferred
- Skills: Must obtain Massachusetts MAP & CPR/First Aid certifications within five (5) continuous months of hire (training provided)
- Valid Mass driver’s license required.
Benefits
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service)
- 12 Sick Days per year
- 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
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