Operations Training Program Manager enhancing learning programs for financial services at OneMain Financial. Collaborating across teams to ensure skill development and business objectives are met.
About the role
- Program Manager at Fiserv leading complex IT programs focused on innovation and delivery. Ensuring stakeholder alignment and program excellence in a global fintech environment.
Responsibilities
- Provide leadership, direction, and capability for Fiserv DNA releases focused on stability, automation, product development, and systems implementation initiatives
- Lead and manage complex programs involving multiple teams and stakeholders
- Review, analyze, and track various milestones throughout the release lifecycle related to DNA core platform
- Collaborate with operations, development, automation, and architecture teams to ensure alignment and timely delivery
- Maintain program documentation and dashboards
- Communicate effectively with stakeholders at all levels
- Ensure compliance with internal standards and external regulations
- Generate and present regular reports on program status, risks, and performance metrics to stakeholders and leadership
Requirements
- 10+ years of experience in information technology program experience across cross-functional teams
- 5+ years of experience with tools such as JIRA, Power BI, and MS Project
- 5+ years of experience in an Agile environment with a strong understanding of the software development life cycle and release management process
- Bachelor’s degree in Computer Science, Information Technology, or a related field, and/or equivalent military experience
- Excellent communication and stakeholder management skills
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
- Travel reimbursement
- Bonuses in cash or equity awards
Job title
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