Sr. Business Solutions Architect designing, building, and maintaining integrations and automations for NinjaTrader. Focused on enhancing technical execution across various platforms and workflows.
Responsibilities
Design, build, and maintain solutions across a number of tools, with a strong emphasis on hands-on execution and delivery
Own and execute day-to-day technical work, including:
Automation development
Integrations
Data flows
Troubleshooting and production issue resolution
Implement and support integrations and workflows across tools such as Salesforce, Marketing Cloud, Braze, BigQuery, Hightouch,, SendGrid, Zapier, as well as internal systems
Write, maintain, and optimize SQL queries and data pipelines to support operational and marketing use cases
Build and troubleshoot API-based integrations using tools such as Postman, REST APIs, webhooks, and middleware platforms
Collaborate closely with Marketing, Customer Support, Product, and Engineering stakeholders to understand requirements and deliver reliable, scalable solutions
Lead technical delivery for projects, serving as the primary technical owner from implementation through support
Proactively identify inefficiencies, risks, and improvement opportunities in existing systems, and recommend practical, incremental enhancements
Support and improve deployment and release processes using tools such as GitHub, Gearset, and CI/CD best practices
Work within Jira Core, Jira Product Discovery, and project management tools (e.g., Monday) to track work, prioritize tasks, and communicate progress
Leverage AI tools to improve productivity, automation, analysis, and solution development where appropriate
Produce clear, maintainable documentation to support knowledge sharing, onboarding, and long-term system maintainability
Support the growth and development of team members over time through technical guidance and knowledge sharing as needed
Requirements
5-10 years experience working in technical, systems-focused roles, with a strong track record of hands-on execution and ownership
Strong experience with Salesforce, including platform configuration, automation, integrations, and troubleshooting in a production environment
Working knowledge of Marketing Cloud or similar marketing automation platforms, including data structures, journeys, and integrations
Experience working across a broad technical stack, with familiarity in several of the following (expertise in all is not required):
Salesforce
Marketing Cloud (HTML/CSS knowledge)
Braze
BigQuery
SQL
Hightouch
SendGrid
Zapier
Jira (Core and Product Discovery)
GitHub
Gearset
Postman
Strong understanding of integration patterns, APIs, data synchronization, and system-to-system communication
Excellent troubleshooting and debugging skills, with the ability to independently diagnose and resolve complex technical issues
Comfort working in environments with ambiguity, competing priorities, and evolving requirements
Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders
A proactive mindset with a desire to identify ways to improve reliability, efficiency, and scalability.
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