Solutions Architect designing integrated solutions at Caterpillar. Collaborating across functions to meet customer and business outcomes.
About the role
- Solutions Engineer guiding technical discussions with customers while working in a hybrid mode at Vanta Japan. Collaborating with sales and product teams to deliver effective solutions.
Responsibilities
- Partner with pre and post sales to identify, qualify and drive net new, expansion and renewal opportunities
- Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape.
- Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
- Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy
- Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer
- Cultivate an environment of teamwork, openness, creativity, and continuous improvement
- Work cross-functionally to resolve customer business issues and work toward mutual goals
- Develop processes and workflows that allow us to build and scale a best-in-class Solutions Engineering organization
Requirements
- 4+ years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
- You exhibit outstanding communication abilities and feel equally at ease when presenting to both individual contributors and decision-makers
- You have a track record of working on multiple projects simultaneously, while operating independently to drive projects to completion
- Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
- Strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization
- You are creative, curious, technical, and naturally persuasive
- You are detail-oriented and organized
- You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
- You can interact with various titles and roles within an organization including the technical and security-minded, plus executives within large companies
- Familiarity with REST API development and service integrations is a plus
- Ideally has prior B2B SaaS experience
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Benefits
- Industry-competitive salary and equity
- Healthcare stipend towards health insurance for you and your dependents
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who attend the office
- 20 days of Annual Leave per year
- 9 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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