Office Manager at HEIMPLANET with a focus on preparatory accounting. Role includes financial management, sales support, and process optimization in a hybrid work environment.
About the role
- Appeals Administrative Specialist supporting the Appeals/Grievances Department at Christian Care Ministry. Responsible for clerical and administrative tasks related to member appeals and grievances.
Responsibilities
- Comply with all organizational HIPAA requirements
- Maintain an advanced understanding of Medi-share program guidelines and appeals processing functions
- Acquire Medical Records for Appeals from providers
- Keep members informed of Appeals process and pray with them
- Drop conclusions from RN and LPN into Letters that are going out to members
- Set up next level of appeals for member
- Be a point of contact for member while in appeals process
- Work Faxmaker and e-mail folders
- Maintain workflow follow up in various queues
- Document medical correspondence received from members and providers
- Receive inbound and place outbound calls from/to members and providers
- Answer questions about the medical record and appeal processes
- Praying with internal and external customers as appropriate
- Contribute to the exercise and expression of the Ministry’s Christian beliefs
- All other duties as assigned
Requirements
- High school diploma or GED required
- Associate’s degree preferred
- 1-3 years’ experience preferred in Medical Administration/Medical Records
Benefits
- 100% paid Medical for employees/99% for family
- Generous employer Health Savings Account (HSA) contributions
- Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
- 6 weeks of paid parental leave (for both mom and dad)
- Dental - two plans to choose from
- Vision
- Short-term Disability
- Accident, Critical Illness, Hospital Indemnity
- 401(k) – up to 4% match on ROTH or Traditional contributions
- Generous paid-time off and 11 paid holidays
- Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
- Employee Assistance Program including no cost, in-person mental health visits and employee discounts
- Monetary Anniversary Awards Program
- Monetary Birthday Awards
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