Assistant.e ADV/logistique for transport service at RC Group, analyzing data and ensuring efficient delivery follow - ups.
About the role
- Scheduling & Administrative Coordinator for MT & Associates coordinating accessibility services and internal operations. Focused on problem-solving and process improvement in a remote environment.
Responsibilities
- Gather service details from customers and coordinate interpreting/captioning requests
- Schedule services with contractors and providers via phone, email, text, and scheduling platforms
- Ensure projects are delivered on time, within scope, and with high quality
- Support customer satisfaction and retention efforts
- Participate in Standby scheduling support
- Recruit interpreters, captioners, and other accessibility providers
- Conduct contractor interviews and onboarding
- Assist with pickup and drop of mail/equipment shipments
- Develop and maintain Standard Operating Procedures (SOPs) and specification sheets
- Support captioning and audio description projects
Requirements
- Bachelor’s degree (preferred)
- Experience in accessibility or interpreter scheduling (preferred)
- Strong skills in Microsoft Office and project management
- Remote work environment, required to report in person periodically
- Possess active security clearance, experience in marketing and recruiting is a plus
- Confident participating in video calls with your camera on
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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