Assistant.e ADV/logistique for transport service at RC Group, analyzing data and ensuring efficient delivery follow - ups.
About the role
- Scheduling & Administrative Coordinator coordinating accessibility services and supporting operations for MT & Associates. Focused on managing logistics, client communication, and continuous improvement with a small team.
Responsibilities
- Manage scheduling logistics, communicate regularly with clients and service providers
- Support recruiting and internal initiatives
- Help build, document, and improve systems that keep the business running smoothly
- Gather service details from customers and coordinate interpreting/captioning requests
- Schedule services with contractors and providers via phone, email, text, and scheduling platforms
- Ensure projects are delivered on time, within scope, and with high quality
- Support customer satisfaction and retention efforts
- Participate in Standby scheduling support
- Coordinate and schedule interpreting services (remote, onsite, or post-production)
- Recruit interpreters, captioners, and other accessibility providers
- Conduct contractor interviews and onboarding
- Assist with pickup and drop of mail/equipment shipments
- Assist with website updates, newsletters, and recruiting/marketing materials
- Develop and maintain Standard Operating Procedures (SOPs) and specification sheets
- Provide general administrative support and other duties as assigned
Requirements
- Bachelor’s degree (preferred)
- Experience in accessibility or interpreter scheduling (preferred)
- Strong skills in Microsoft Office and project management
- Remote work environment, required to report in person periodically
- Located in St. Louis Metro Area (required)
- Possess active security clearance, experience in marketing and recruiting is a plus
- Confident participating in video calls with your camera on
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Job title
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Experience level
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