Customer Support Specialist managing German client inquiries with a hybrid work model from Berlin. Supporting clients via phone and ensuring diligent documentation in the CRM system.
About the role
- Attorney Support Specialist providing essential administrative support to finance attorneys at Latham & Watkins. Ensuring compliance, managing billing, and handling various administrative responsibilities in a global team setting.
Responsibilities
- Directly assist attorneys in the Finance & Capital Markets practice
- Provide global team support across a range of administrative responsibilities
- Support attorneys with client intake tasks, including processing conflicts of interest and new business intake forms
- Monitor attorney time entries to ensure compliance with firm standards
- Edit and post client invoices
- Follow assigned attorneys’ preferences when handling expense reimbursements, calendaring and scheduling, document management/edits, and travel arrangements
- Maintain confidentiality of firm and client-protected information
- Work in a global team environment using a real-time work ticketing system (ServiceNow)
Requirements
- Relevant experience in a legal or professional services environment preferred
- Advanced level in Microsoft Word; intermediate to advanced proficiency in Microsoft Excel and Outlook
- High school diploma or equivalent required; bachelor’s degree preferred
Benefits
- Lunch vouchers
- Health insurance, plus group income protection and life assurance
- Profit-sharing plan
- Pension plan
- Wellness programs
- Employee discounts
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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