Account Executive responsible for generating and converting commercial new business in North West region. Collaborative role with North West Management team and adherence to compliance standards.
About the role
- Customer service representative managing customer inquiries and administrative tasks for a logistics company. Ensuring efficient processing of operations and enhancing service quality.
Responsibilities
- Handling customer inquiries
- Receiving, monitoring and administratively processing customer orders
- Preparing reports and statistics
- Participating in and implementing process optimizations
- Calculating and preparing quotes in coordination with the relevant departments
- Coordinating affected interfaces
Requirements
- Commercial vocational training (ideally with a focus on logistics services, freight forwarding, or trade)
- Proficient use of MS Office programs (especially Excel and Outlook)
- Strong customer and service orientation
- Excellent communication skills
- Very good German (C1) and good English (B2–C1)
Benefits
- Personal development: We support your professional growth through training in relevant and other interesting topics
- Flexible workplace: After completing onboarding, up to two days of remote work per week are possible
- Vacation: 30 days of leave per year
- Benefits for retirement and protection: Employer contribution to the company pension plan as well as company occupational disability insurance
- Additional benefits: Employee discounts via Corporate Benefits, bicycle leasing through JobRad, Wellpass and Nilo Health, and employee parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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