Payroll Analyst ensuring compliance and quality in payroll processes for BPO environment. Collaborating on payroll activities with a focus on improvement and technical autonomy.
About the role
- Payroll Executive handling payroll operations for Love, Bonito's Global Shared Service team. Focusing on accurate payroll processing and compliance across multiple markets.
Responsibilities
- Own and execute end-to-end payroll operations across multiple markets, ensuring accuracy, compliance, and alignment with financial governance.
- Lead internal payroll processes and work closely with relevant stakeholders to collect and review attendance, work hours, and leave records.
- Manage tax and withholding records and deductions for all federal, state, local, or other corporate taxes that affect payroll amounts.
- Manage all People related external invoices and ensure timely payment of all the invoices.
- Assist in the accuracy of all payroll and claims reporting to ensure its within approved budget.
- Prepare payroll reports and breakdown to support Finance with monthly closing payroll reporting.
- Investigate payroll discrepancies, perform root-cause analysis, and drive resolution across systems and stakeholders.
- Act as key liaison during internal and external payroll yearly audits, preparing reconciliations and supporting documentation.
- Maintain regular communication with the People’s team pillars to ensure that employee records necessary for accurate payroll processing are up to date.
- Support payroll budgeting, cost tracking, and variance analysis to ensure payroll expenses remain within approved financial guardrails.
- Assist with tackling HR related issues and questions such as payroll inquiries, compensation and benefits administration.
- Manage the invoice submission of government-related applications including tax clearances etc.
- Assist with the administration of BIPO, Connecteam, and other new tools (i.e. scheduling, time attendance) that are implemented.
- Keep abreast of any relevant legislation changes especially related to payroll and tax of Singapore, Hong Kong, Indonesia, Malaysia, and Philippines and ensure the team is updated.
- Support the country teams in the standardization of SOPs.
Requirements
- 2+ years of relevant HR experience with a good grasp of HR operations and past payroll processing experience.
- Associate's or bachelor's degree in business or accounting preferred.
- Championing the payroll processing and understanding Philippine's payroll law is a must! Understanding Hong Kong, Malaysia, Indonesia and Singapore are a plus.
- Proven team player and have the ability to communicate effectively.
- Good understanding of Employment Act and other relevant employee government legislations as applicable to the workplace.
- Experience in project coordination, or other document management or administrative experience in a fast paced, customer-centric environment.
- Ability to approach problems flexibly and demonstrate creativity in solving them.
- Has an insatiable desire to provide best-in-class employee experience.
- Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of our internal stakeholders.
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