Hybrid Payroll and HR Operations Coordinator

at Control Risks

• Job title: Payroll and HR Operations Coordinator
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $60,000 - $65,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Houston, United States

About the role

• Payroll and HR Operations Coordinator supporting payroll and HR operations for Control Risks. Partnering with the US HR Team to deliver accurate payroll and essential HR operational support.

Responsibilities

• Prepare, audit, and process multi-state payroll inputs including new hires, terminations, pay changes, bonuses, commissions, reimbursements, and corrections.
• Review and validate employee timecards prior to payroll submission.
• Administer payroll updates including pay rates, tax elections, deductions, and direct deposit changes.
• Assist with payroll previews, reconciliations, audits, state tax account maintenance and year-end activities such as W-2 processing.
• Maintain payroll documentation and ensure compliance with federal, state, and local regulations.
• Respond to employee payroll and benefit inquiries with a high level of professionalism.
• Maintain payroll process documentation and support continuous improvement initiatives.
• Support annual compliance reporting and audits, including State Pay Data, EEO, 401k Auditing and other state compliance requirements.
• Utilize UKG and related payroll/timekeeping systems.
• Coordinate onboarding and offboarding processes, ensuring accurate system updates.
• Process employee lifecycle changes including transfers, promotions, and status changes.
• Process all employee leave of absence and associated payroll actions.
• Maintain accurate employee records within HR and payroll systems.
• Support performance management processes and employee relations matters in partnership with HR leadership.
• Assist with compliance training tracking, records and required reporting.
• Support HR projects and initiatives across Control Risks in local jurisdictions.
• Participate as a member of our global HR Shared Service team, providing a consistent HR processes across all offices.
• Support benefits enrollments, life events, and terminations.
• Serve as liaison between employees, benefits providers, payroll, and HR.
• Assist during open enrollment and benefits audits.
• Track and process invoices related to benefits and HR vendors.

Requirements

• Fluency in English
• Bachelor's degree preferred, or experience in lieu
• 2+ years of payroll or HR operations experience with significant payroll responsibility.
• Hands-on experience with UKG payroll systems.
• Experience processing multi-state payroll.
• Working knowledge of payroll compliance and HR best practices.
• Experience supporting onboarding, offboarding, and benefits administration.
• Preferred: Relevant certifications (e.g. aPHR, SHRM-CP, etc.)
• Preferred: Experience using HR information systems and Microsoft Office
• Preferred: Experience working within a diverse, international environment
• Preferred: Fluency in Spanish.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.