Consultant in sales for Lotus Convert providing customer assistance and commercial solutions. Engaging with clients and maintaining their satisfaction through effective communication and support strategies.
Responsibilities
Assist customers by phone, email, and in person, ensuring a close, trust-based relationship;
Have in-depth knowledge of the company's products and services, as well as the market, competitors, and prospective customers;
Identify needs and propose appropriate commercial solutions;
Prepare and send presentations and quotes, conducting active follow-up to improve closing rates;
Maintain and expand the client portfolio, actively prospecting and building customer loyalty;
Register and update information in the system, ensuring data accuracy;
Monitor order progress and keep clients informed about deadlines and status;
Schedule and participate in technical visits when required;
Participate in bids and public tenders, identifying business opportunities;
Conduct post-sale follow-up to ensure customer satisfaction and repeat business;
Support clients with layout requests and basic technical support;
Ensure the organization and efficiency of the commercial department's routines.
Requirements
Strong communication skills, persuasive ability, and a results-oriented mindset;
Organized, ethical, and proactive;
Value customer relationships as the foundation for commercial success;
Emotional intelligence, strategic vision, and team spirit.
Benefits
Corporate University for continuous development;
Structured Career Plan with real growth opportunities;
Regular performance reviews focused on development and recognition;
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