HR Coordinator managing daily employee inquiries and supporting various HR functions at Lithia & Driveway. Handling HR processes and assisting with recruitment, onboarding, and documentation improvements.
Responsibilities
Monitor and resolve Tier 0-1 HR inquiries, providing accurate and timely responses via the case management system and email.
Coordinate pre-employment and new hire administrative processes, including internal movements, ensuring compliance and quality standards are met.
Provide support for various HR functions, including recruiting, employee relations, compensation, benefits, training, and maintaining thorough knowledge of HR processes and systems.
Leverage HR systems such as ServiceNow and Workday to generate and analyze reports, ensuring data accuracy and compliance with internal and external guidelines.
Create, update, and revise documentation for HR processes, including SOPs, to ensure accuracy and consistency.
Assist with additional duties and special projects as assigned, contributing to overall HR operations.
Requirements
Strong attention to detail with a sense of urgency.
Excellent communication, time management, and system administration skills.
Experience with ServiceNow, SharePoint, Workday, Excel, Outlook, PowerPoint, and Word preferred.
Prior experience in a Human Resources role is preferred.
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