Account Manager focused on managing eCommerce accounts and driving sales growth. Joining a leading platform in conversational commerce at Gorgias with a mission to enhance customer experiences.
About the role
- National Account Manager at Liebherr-Great Britain Ltd. focusing on commercial food service market growth and account management. Role involves strategic partnerships and expanding key national accounts.
Responsibilities
- Grow key accounts: Drive sustainable sales growth across existing national foodservice customers, consistently delivering against revenue, volume, and margin targets.
- Win new business: Identify and secure new opportunities within food retail, beverage, ice cream, wine, and broader foodservice sectors.
- Own the sales cycle: Lead end-to-end account activity—from prospecting and tendering to pricing, product specification, and project delivery.
- Build strategic relationships: Develop strong partnerships with key decision-makers, positioning Liebherr as a trusted solutions provider.
- Deliver commercial insight: Analyse market trends, competitor activity, and pricing structures to maximise opportunities and inform strategy.
- Lead tenders and proposals: Produce compelling, accurate submissions within required timeframes, working cross-functionally where needed.
- Track performance: Monitor sales data, rebates, and product trends to identify growth opportunities and optimise account performance.
- Collaborate internally: Work closely with After Sales and internal teams to ensure a seamless customer journey from sale to service.
- Represent the brand: Attend industry events, trade shows, and association meetings (e.g. CEDA, FCSI, CESA, ICA) to build networks and generate leads.
- Plan effectively: Maintain structured call plans and account strategies to maximise productivity and coverage.
Requirements
- Proven success in a National Account Manager or similar role, ideally within foodservice, hospitality, or commercial equipment sectors.
- Strong track record of delivering sales growth and securing new business.
- Excellent negotiation, communication, and stakeholder management skills.
- Commercially driven with strong analytical and strategic thinking ability.
- Highly organised, self-motivated, and results focused.
- A collaborative team player with a flexible, proactive approach.
Benefits
- Work with a globally recognised, premium brand known for quality and innovation.
- Be part of a supportive, forward-thinking team with clear growth ambitions.
- Competitive salary and benefits package.
- Ongoing training and career development opportunities.
- A stable and progressive working environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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