Directeur, indemnisation supervisant les opérations du service à la clientèle au Québec. Développant des stratégies pour optimiser le soutien aux assurés.
LE
Hybrid Head of National Accounts Director – Home Improvement Financing
Posted 2 months ago
About the role
- Driving revenue generation through National Account relationships in Home Improvement financing. Analyzing market trends and establishing strategic sales initiatives for LendingClub.
Responsibilities
- Generate incremental revenue through the acquisition of new National Account relationships
- Target new National Account prospects operating in the Home Improvement space for acquisition using multiple sources of data to triangulate on the best opportunities
- Engage prospects through a combination of targeted sales and marketing initiatives
- Identify key decision maker(s) in the financing purchasing decision and establish enduring relationships
- Employ a consultative sales approach to understand and assess the customer’s financing needs and position LendingClub as the primary solution versus the competition
- Oversee the execution of onboarding, including effective communication both internally and externally of the deal requirements
- Ensure adherence to contract terms and conditions and work to mitigate any discrepancies between account performance and agreement
- Maintain and increase revenue as the key point of contact for onboarded National Accounts
- Develop deep and robust relationships at multiple levels of the client’s organization through phone and face-to-face interaction
- Conduct periodic trainings and face-to-face Business Reviews with the client
- Oversee the update and distribution of weekly/monthly reports to ensure accounts receive timely and relevant information
- Act as the primary liaison when issues arise, providing clear and thoughtful communication to the client regarding the situation and timing of resolution
- Exhibit Sales Leadership
- Form relationships with relevant associations; attend industry tradeshows
- Understand market and competitive trends and provide thoughtful input into Sales and Marketing strategies based on these insights
- Act as subject matter expert on internal business development discussions to identify and prioritize enhancements or projects that will increase Lending Club value proposition, revenue and market share
Requirements
- 10+ years of business-to-business sales experience in both an inside and outside capacity preferred
- 5+ years of National Account Sales experience preferred
- 5+ years in a leadership position and ability to collaborate across various stakeholder groups
- Bachelor’s degree in a related field; or equivalent work experience
- Strategic thinker, with analytical mindset
- Proven track record of Sales success through both organic growth and new business acquisition
- Ability to build relationships, and communicate across all levels of an organization
- Skillful negotiation and presentation abilities
- Proficient in using Microsoft Outlook, Word, PowerPoint, and Excel
- Sales experience in financial services, in particular consumer (retail) lending is preferred
- Home Improvement industry experience preferred
Benefits
- Medical, dental and vision plans for employees and their families
- 401(k) match
- Health and wellness programs
- Flexible time off policies for salaried employees
- Up to 16 weeks paid parental leave
- Relocation assistance based on actual job level
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